.iwc{--iw-navy:#071f4a;--iw-blue:#0c5dcf;position:fixed;right:18px;bottom:18px;display:flex;flex-direction:column;align-items:flex-end;z-index:99998;font:400 15px/1.45 system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;color:#10233b}
.iwc *{box-sizing:border-box}
.iwc-fab{position:relative;width:58px;height:58px;border-radius:50%;border:0;cursor:pointer;color:#fff;background:linear-gradient(135deg,var(--iw-navy,#071f4a),var(--iw-blue,#0c5dcf));box-shadow:0 12px 30px rgba(0,0,0,.35);display:grid;place-items:center;transition:transform .2s}
.iwc-fab:hover{transform:scale(1.07)}.iwc-fab.on{display:none}
.iwc-dot{position:absolute;top:4px;right:4px;width:13px;height:13px;border-radius:50%;background:#25d366;border:2px solid #fff;animation:iwcP 1.8s infinite}
@keyframes iwcP{0%,100%{transform:scale(1)}50%{transform:scale(1.25)}}
.iwc-box{width:370px;max-width:calc(100vw - 24px);height:540px;max-height:calc(100vh - 36px);background:#fff;border-radius:20px;box-shadow:0 24px 70px rgba(0,0,0,.35);display:flex;flex-direction:column;overflow:hidden;animation:iwcIn .35s cubic-bezier(.2,.8,.2,1)}
.iwc-box[hidden]{display:none}
@keyframes iwcIn{from{opacity:0;transform:translateY(20px) scale(.97)}to{opacity:1;transform:none}}
.iwc-head{display:flex;align-items:center;gap:10px;padding:12px 12px 12px 14px;background:linear-gradient(135deg,var(--iw-navy,#071f4a),var(--iw-blue,#0c5dcf));color:#fff}
.iwc-head b{display:block;font-size:.95rem}.iwc-head small{display:block;font-size:.72rem;opacity:.8}
.iwc-av{flex:none;width:38px;height:38px;border-radius:50%;background:#fff;color:var(--iw-blue,#0c5dcf);font-weight:800;display:grid;place-items:center;font-size:.85rem}
.iwc-head>div:nth-child(2){flex:1;min-width:0}
.iwc-team{border:1px solid rgba(255,255,255,.55);background:transparent;color:#fff;border-radius:999px;font-size:.72rem;padding:5px 10px;cursor:pointer;white-space:nowrap}
.iwc-x{border:0;background:transparent;color:#fff;font-size:1.6rem;line-height:1;cursor:pointer;padding:0 4px}
.iwc-msgs{flex:1;overflow-y:auto;padding:14px;background:#f3f7fc;display:flex;flex-direction:column;gap:9px}
.iwc-m{max-width:88%;padding:9px 12px;border-radius:14px;font-size:.92rem;word-wrap:break-word}
.iwc-m.b{background:#fff;border:1px solid #dbe5f1;align-self:flex-start;border-bottom-left-radius:4px}
.iwc-m.u{background:var(--iw-blue,#0c5dcf);color:#fff;align-self:flex-end;border-bottom-right-radius:4px}
.iwc-l{display:block;margin-top:6px;font-weight:700;font-size:.85rem;color:var(--iw-blue,#0c5dcf);text-decoration:underline}
.iwc-chips{display:flex;flex-wrap:wrap;gap:7px;align-self:flex-start}
.iwc-chips button{border:1px solid var(--iw-blue,#0c5dcf);background:#fff;color:var(--iw-blue,#0c5dcf);border-radius:999px;padding:6px 12px;font-size:.82rem;cursor:pointer;transition:.15s}
.iwc-chips button:hover{background:var(--iw-blue,#0c5dcf);color:#fff}
.iwc-typing{display:flex;gap:4px;padding:12px 14px}.iwc-typing span{width:7px;height:7px;border-radius:50%;background:#9db4d0;animation:iwcT 1s infinite}.iwc-typing span:nth-child(2){animation-delay:.15s}.iwc-typing span:nth-child(3){animation-delay:.3s}
@keyframes iwcT{0%,60%,100%{transform:translateY(0)}30%{transform:translateY(-5px)}}
.iwc-in{display:flex;gap:8px;padding:10px;border-top:1px solid #dbe5f1;background:#fff}
.iwc-in input{flex:1;min-width:0;border:1px solid #dbe5f1;border-radius:999px;padding:10px 14px;font:inherit;outline:0}
.iwc-in input:focus{border-color:var(--iw-blue,#0c5dcf)}
.iwc-in button{flex:none;width:42px;height:42px;border-radius:50%;border:0;background:#25d366;color:#fff;font-size:1.1rem;cursor:pointer}
.iwc-lead{display:grid;gap:8px;margin-top:8px}
.iwc-lead input:not([type=checkbox]){width:100%;border:1px solid #dbe5f1;border-radius:10px;padding:9px 11px;font:inherit}
.iwc-lead input:focus{outline:0;border-color:var(--iw-blue,#0c5dcf)}
.iwc-h{font-size:.82rem;color:#566b84}.iwc-h input{display:inline-block!important;margin-left:6px;padding:5px 8px!important}
.iwc-c{display:flex;gap:7px;font-size:.76rem;color:#566b84;align-items:flex-start}.iwc-c input{margin-top:3px}
.iwc-lead>button{border:0;border-radius:10px;background:#25d366;color:#052e16;font-weight:700;padding:11px;cursor:pointer;font:inherit;font-weight:700}
.iwc-lead>button:disabled{opacity:.6}
.iwc-hp{position:absolute!important;left:-9999px!important;opacity:0;height:0}
.iwc-err{color:#b32d2e;font-size:.8rem;min-height:1em}
@media(prefers-reduced-motion:reduce){.iwc-box,.iwc-dot,.iwc-typing span{animation:none}}
.iwc-c{justify-content:flex-start;gap:8px}.iwc-c input{flex:none;width:auto!important;margin:3px 0 0}
.iwc-head b{font-size:.9rem;line-height:1.2}

/* ---------- mobile: app-style chat (phones only, desktop unchanged) ---------- */
.iwc-av{position:relative}
@media(max-width:767px){
html.iwc-open,html.iwc-open body{overflow:hidden!important;overscroll-behavior:none}
.iwc{right:max(14px,env(safe-area-inset-right,0px));bottom:max(14px,env(safe-area-inset-bottom,0px))}
.iwc-fab{width:56px;height:56px;box-shadow:0 10px 26px rgba(11,42,74,.4),0 0 0 4px rgba(255,255,255,.9)}
.iwc-fab:hover{transform:none}
.iwc-box{position:fixed;left:0;top:0;right:0;bottom:auto;width:100%;max-width:none;height:var(--iwc-h,100dvh);max-height:none;border-radius:0;box-shadow:none;background:#eef3fa;animation:iwcUp .32s cubic-bezier(.2,.8,.2,1)}
@keyframes iwcUp{from{opacity:.4;transform:translateY(40px)}to{opacity:1;transform:none}}
.iwc-head{padding:calc(env(safe-area-inset-top,0px) + 10px) 12px 10px max(8px,env(safe-area-inset-left,0px));gap:8px;box-shadow:0 2px 14px rgba(11,42,74,.28);position:relative;z-index:2}
.iwc-x{order:-1;flex:none;width:40px;height:40px;border-radius:50%;font-size:0;display:grid;place-items:center;padding:0;background:rgba(255,255,255,.12)}
.iwc-x:active{background:rgba(255,255,255,.25)}
.iwc-x:before{content:"";width:10px;height:10px;border-left:2.5px solid #fff;border-bottom:2.5px solid #fff;transform:rotate(45deg);margin-left:4px}
.iwc-av{width:42px;height:42px;font-size:.9rem;box-shadow:0 0 0 2px rgba(255,255,255,.35)}
.iwc-av:after{content:"";position:absolute;right:0;bottom:0;width:12px;height:12px;border-radius:50%;background:#25d366;border:2px solid #071f4a}
.iwc-head b{font-size:1rem}.iwc-head small{font-size:.76rem;opacity:.85;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.iwc-head>div:nth-child(2){min-width:0;flex:1}
.iwc-team{display:block;border:0;background:#25d366;color:#052e16;font-weight:700;font-size:.78rem;padding:9px 13px;min-height:36px}
.iwc-msgs{padding:16px 14px 10px max(14px,env(safe-area-inset-left,0px));gap:10px;background:#eef3fa;-webkit-overflow-scrolling:touch;overscroll-behavior:contain}
.iwc-m{max-width:84%;padding:10px 14px;font-size:1rem;line-height:1.45;border-radius:18px;box-shadow:0 1px 2px rgba(11,42,74,.08)}
.iwc-m.b{border:0;border-bottom-left-radius:6px}
.iwc-m.u{background:linear-gradient(135deg,var(--iw-blue,#0c5dcf),#2f86ff);border-bottom-right-radius:6px}
.iwc-chips{gap:8px;max-width:100%}
.iwc-chips button{min-height:42px;padding:9px 15px;font-size:.92rem;font-weight:600;background:#fff;box-shadow:0 1px 2px rgba(11,42,74,.08)}
.iwc-chips button:active{background:var(--iw-blue,#0c5dcf);color:#fff}
.iwc-l{font-size:.92rem;padding:4px 0}
.iwc-in{padding:10px max(12px,env(safe-area-inset-right,0px)) calc(env(safe-area-inset-bottom,0px) + 10px) max(12px,env(safe-area-inset-left,0px));gap:10px;background:#fff;border-top:1px solid #dbe5f1;box-shadow:0 -4px 16px rgba(11,42,74,.06)}
.iwc-in input{font-size:16px;padding:12px 16px;min-height:46px;background:#eef3fa;border:1px solid transparent}
.iwc-in input:focus{background:#fff;border-color:var(--iw-blue,#0c5dcf)}
.iwc-in button{width:46px;height:46px;font-size:1.15rem}
.iwc-leadwrap{max-width:92%}
.iwc-lead{gap:10px}
.iwc-lead input:not([type=checkbox]){font-size:16px;padding:12px 14px;min-height:46px;border-radius:12px}
.iwc-h{font-size:.9rem}.iwc-h input{font-size:16px!important;min-height:40px!important}
.iwc-c{font-size:.82rem}.iwc-c input{width:20px!important;height:20px}
.iwc-lead>button{min-height:48px;border-radius:12px;font-size:1rem}
}
@media(max-width:767px) and (prefers-reduced-motion:reduce){.iwc-box{animation:none}}